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Frank and Oak Good Cotton Corduroy Shirt - Olive Green
Regular price
$80.00
SHIPPING
United States
International
Rates vary. Please email info@redribbon.ca for a quote.
Answer:
Answer:
Frank and Oak Good Cotton Corduroy Shirt - Olive Green
Regular fit. Button-down collar. Button closure at front. Rounded cuffs with pointed plackets. Patch pocket at chest. Recycled buttons.
Model is 6' wearing M
Materials
100% Organic cotton
-
Good Cotton
Responsible cotton grown and harvested with sustainable methods.
Care Instructions
-
Wash Cold
-
Do not bleach
-
Hang to dry
-
Iron low heat
Sizing Guide - Let us help you find the perfect size.
Use the following size guide to help determine your perfect size.
|
Size
|
US & Canada |
UK |
Bust |
Waist |
Drop Waist |
Hips |
|
XXS |
00 | 0 | 32" | 24" | 25" | 34" |
|
XS |
0 | 2 | 33" | 25" | 26" | 35" |
|
|
2 | 4 | 34" | 26" | 27" | 36" |
|
S |
4 | 6 | 35" | 27" | 28" | 37" |
|
|
6 | 8 | 36" | 28" | 29" | 38" |
|
M |
8 | 10 | 37" | 29" | 30" | 39" |
|
|
10 | 12 | 38" | 30" | 31" | 40" |
|
L |
12 | 14 | 39" | 31" | 32" | 41" |
|
|
14 | 18 | 40" | 32" | 33" | 42" |
Measuring tips:
- Bust - Measure under your arms at the fuller part of your bust. Keep tape level across your shoulder blades.
- Waist- Measure around your natural waistline. Keep the tape comfortably loose to ensure the best fit..
- Drop Waist - Measure around your body 1 ½" below your natural waist.
- Hips - Standing with feet together, measure around the fullest part of your hips.
- Inseam - Choose your favourite fit of pants, measure from midline seam to bottom of leg.
IN-STORE PICK UP
Select "in-store pickup" from the drop down menu and we will contact you as soon as your order is ready, usually within 24hrs. (or less!)
SHIPPING
Free shipping on all orders over $150 within Canada & continental USA.
Canada
Standard goods: $12.00
Heavy goods: $20.00
United States
Standard goods: $20.00
Heavy goods: $40.00
International
Rates vary. Please email info@redribbon.ca for a quote.
Roughly $40 to $60 depending on where it is going.
*Standard goods include things like pants, tops, dresses, socks, and jewelry.
*Heavy goods include things like shoes, bags, books and jeans.
- We can only ship to the billing address or a confirmed address.
- All packages will be sent out with a tracking number.
- Customer is responsible for any additional charges on rejected packages.
- Once it is with Canada Post, we are not responsible for any shipping or customs delays. We are happy to work with you to track your package or submit claims. Your shipping, however, cannot be refunded once the item has shipped.
- All online inventory is taken from our Edmonton location. We require 24 hours to confirm the status and condition of your purchase. Although we strive to keep the website’s inventory updated at all times, item availability cannot always be guaranteed. If an item is sold out, you will be notified via email and given your options which may include a direct refund.
- We are happy to make any changes before your order has been shipped, please email info@redribbon.ca
Taxes and Duties
Sales tax is charged on all Canadian orders at the customer's local tax rate.
Red Ribbon is not responsible for duties or other fees incurred from importing goods.
Exchange Rates
All of our prices are in Canadian dollars. Any fluctuations in the exchange rate are the customer's responsibility.
RETURN POLICY
In-Store Return Policy
Red Ribbon will gladly accept returns of regularly priced merchandise for exchange or store credit within 14 days of purchase with an original (or gift) receipt. Item must not show any signs of wear with tags securely attached.
Any items without original tags or receipt will not be accepted. All sale items are final and we do not offer price adjustments.
Online Order Return Policy
Red Ribbon will gladly accept returns of regularly priced merchandise for exchange, store credit or a full refund within 14 days of receiving your order. Please email info@redribbon.ca for an "Return Authorization Number” and we will assist you with your return. Item must be in an unworn condition with tags securely attached. Any items without original tags or receipt will not be accepted. The customer is responsible for any shipping charges and we require you insure the package. We will not be responsible for the cost of any lost packages. Original shipping charges will not be refunded.
All sale items are final. We do not offer price adjustments.
ExchangesWe cannot guarantee the item you would like to exchange will be available in the size or colour requested. Items cannot be special ordered if they are not stock. If we have to issue a store credit, please retain all information we give you for future use on our website or in our retail store. **Red Ribbon is not responsible for lost or stolen gift cards.
Once you have contacted us with your exchange or return request we will provide you with a "Return Authorization Number". Please write this number on the package and mail it to:
Red Ribbon
12505 102 Avenue
Edmonton, AB T5N 0M4
Attn: Returns
RA# [ FILL IN ]
All shipping and duty fees incurred are the customer’s responsibility, and if Red Ribbon has to pay for any charges upon receiving your item, it will be deducted from the cost of your exchange.
If you have any questions at all, please contact us at info@redribbon.ca
Question: What is your return policy?
Answer:
- In Store Return Policy
We offer exchange or store credit within 14 days of original purchase. Sale items are final sale. Please see our full return policy:
https://redribbon.ca/pages/customer-care
- Online Return Policy
We offer full refund or exchange within 14 days of receiving your order. You can return online purchases in store or ship them back to Red Ribbon (12505 102 Avenue, Edmonton, AB T5N0M4). Reference your order number on the outside of the package. For more information, please see our full policy here: https://redribbon.ca/pages/customer-care
Question: How does in-store pick up work?
Answer:
- Instagram sell items out very quickly! If you saw something you love, but can't make it in, no problem! Buy it online, choose "in-store pickup" and in 24 hours or less, you will receive an email from us saying it is ready for pick up. Same day pick up is always available!
Answer:
- We are very transparent and have the same sales EVERY year. Boxing Day all clothing is 50% off and everything else is 30% off. In-store from 10am-5pm Online from 5pm til midnight.
- Black Friday 20% off Store-Wide.
- Last Thursday of July 50% off clothing, everything else 30% off.
- Outside of this bigger sales we do offer some online exclusives. You have to follow us on Instagram to find out.
Answer:
- @redribbonboutique
Question: How do I return something I’ve bought online?
Answer:
- You can return it in store. Bring your order number and the item you would like to return. The item must be unworn with the original tags still attached.
- You can ship it back to the store. The customer is responsible for any shipping charges and we require that you insure the package. We will not be responsible for the cost of any lost packages. Your original shipping charges will not be refunded. Once we receive the returned item, we will refund the charges back on to the card in which it was purchased.
Question: If something is out of stock online is there a chance you have it in store?
Answer:
- No. Our online inventory is the same as our in-store inventory. Email info@redribbon.ca or call 780-454-4336 if you have any questions about re-stocking or backordered items.
Questions: Is there more than one Red Ribbon location?
Answer:
- No. Our only location is in Edmonton in the High Street complex, under the Starbucks. Our address is 12505 102 Avenue, Edmonton AB, T5N 0M4
Questions: Can someone else pick up my online purchase for me?
Answer:
- Yes of course! Email or phone us with the name of the person who is picking it and we will make a note on your file.
Question: How much does shipping cost?
Answer:
- We offer free shipping on orders over $150 within Canada & USA.
Orders under $150:
$12 Domestic
$20 USA
$40+ International (please email us for a quote info@redribbon.ca)
- After any in-store or online purchase you will receive an email to review the item. If you leave us a review, you will then be emailed a code for FREE SHIPPING on your next purchase. You do not have to meet the $150 criteria.
Happy Shopping!
Frank and Oak Machine Washable Merino Crewneck - Rosin Heather
Regular price
$80.00
SHIPPING
United States
International
Rates vary. Please email info@redribbon.ca for a quote.
Answer:
Answer:
Frank and Oak Machine Washable Merino Crewneck - Rosin Heather
Knitted. Machine washable. Crew neck. Ribbed collar and hem. Essential winter piece. Our merino wool is OEKO-TEX® Standard 100 certified which means it is made cruelty-free and contains no known harmful chemicals in the dyed fabric.
Model is 6'2.5" wearing M
Materials
100% Merino wool
-
Merino technical wool
Made from naturally sweat-wicking, breathable, odour-resistant, and cruelty-free Merino wool.
Care Instructions
-
Wash cold delicate cycle
-
Do not bleach
-
Dry flat
-
Iron low heat
-
Dry clean only any solvent except Trichloroethylene
Sizing Guide - Let us help you find the perfect size.
Use the following size guide to help determine your perfect size.
|
Size
|
US & Canada |
UK |
Bust |
Waist |
Drop Waist |
Hips |
|
XXS |
00 | 0 | 32" | 24" | 25" | 34" |
|
XS |
0 | 2 | 33" | 25" | 26" | 35" |
|
|
2 | 4 | 34" | 26" | 27" | 36" |
|
S |
4 | 6 | 35" | 27" | 28" | 37" |
|
|
6 | 8 | 36" | 28" | 29" | 38" |
|
M |
8 | 10 | 37" | 29" | 30" | 39" |
|
|
10 | 12 | 38" | 30" | 31" | 40" |
|
L |
12 | 14 | 39" | 31" | 32" | 41" |
|
|
14 | 18 | 40" | 32" | 33" | 42" |
Measuring tips:
- Bust - Measure under your arms at the fuller part of your bust. Keep tape level across your shoulder blades.
- Waist- Measure around your natural waistline. Keep the tape comfortably loose to ensure the best fit..
- Drop Waist - Measure around your body 1 ½" below your natural waist.
- Hips - Standing with feet together, measure around the fullest part of your hips.
- Inseam - Choose your favourite fit of pants, measure from midline seam to bottom of leg.
IN-STORE PICK UP
Select "in-store pickup" from the drop down menu and we will contact you as soon as your order is ready, usually within 24hrs. (or less!)
SHIPPING
Free shipping on all orders over $150 within Canada & continental USA.
Canada
Standard goods: $12.00
Heavy goods: $20.00
United States
Standard goods: $20.00
Heavy goods: $40.00
International
Rates vary. Please email info@redribbon.ca for a quote.
Roughly $40 to $60 depending on where it is going.
*Standard goods include things like pants, tops, dresses, socks, and jewelry.
*Heavy goods include things like shoes, bags, books and jeans.
- We can only ship to the billing address or a confirmed address.
- All packages will be sent out with a tracking number.
- Customer is responsible for any additional charges on rejected packages.
- Once it is with Canada Post, we are not responsible for any shipping or customs delays. We are happy to work with you to track your package or submit claims. Your shipping, however, cannot be refunded once the item has shipped.
- All online inventory is taken from our Edmonton location. We require 24 hours to confirm the status and condition of your purchase. Although we strive to keep the website’s inventory updated at all times, item availability cannot always be guaranteed. If an item is sold out, you will be notified via email and given your options which may include a direct refund.
- We are happy to make any changes before your order has been shipped, please email info@redribbon.ca
Taxes and Duties
Sales tax is charged on all Canadian orders at the customer's local tax rate.
Red Ribbon is not responsible for duties or other fees incurred from importing goods.
Exchange Rates
All of our prices are in Canadian dollars. Any fluctuations in the exchange rate are the customer's responsibility.
RETURN POLICY
In-Store Return Policy
Red Ribbon will gladly accept returns of regularly priced merchandise for exchange or store credit within 14 days of purchase with an original (or gift) receipt. Item must not show any signs of wear with tags securely attached.
Any items without original tags or receipt will not be accepted. All sale items are final and we do not offer price adjustments.
Online Order Return Policy
Red Ribbon will gladly accept returns of regularly priced merchandise for exchange, store credit or a full refund within 14 days of receiving your order. Please email info@redribbon.ca for an "Return Authorization Number” and we will assist you with your return. Item must be in an unworn condition with tags securely attached. Any items without original tags or receipt will not be accepted. The customer is responsible for any shipping charges and we require you insure the package. We will not be responsible for the cost of any lost packages. Original shipping charges will not be refunded.
All sale items are final. We do not offer price adjustments.
ExchangesWe cannot guarantee the item you would like to exchange will be available in the size or colour requested. Items cannot be special ordered if they are not stock. If we have to issue a store credit, please retain all information we give you for future use on our website or in our retail store. **Red Ribbon is not responsible for lost or stolen gift cards.
Once you have contacted us with your exchange or return request we will provide you with a "Return Authorization Number". Please write this number on the package and mail it to:
Red Ribbon
12505 102 Avenue
Edmonton, AB T5N 0M4
Attn: Returns
RA# [ FILL IN ]
All shipping and duty fees incurred are the customer’s responsibility, and if Red Ribbon has to pay for any charges upon receiving your item, it will be deducted from the cost of your exchange.
If you have any questions at all, please contact us at info@redribbon.ca
Question: What is your return policy?
Answer:
- In Store Return Policy
We offer exchange or store credit within 14 days of original purchase. Sale items are final sale. Please see our full return policy:
https://redribbon.ca/pages/customer-care
- Online Return Policy
We offer full refund or exchange within 14 days of receiving your order. You can return online purchases in store or ship them back to Red Ribbon (12505 102 Avenue, Edmonton, AB T5N0M4). Reference your order number on the outside of the package. For more information, please see our full policy here: https://redribbon.ca/pages/customer-care
Question: How does in-store pick up work?
Answer:
- Instagram sell items out very quickly! If you saw something you love, but can't make it in, no problem! Buy it online, choose "in-store pickup" and in 24 hours or less, you will receive an email from us saying it is ready for pick up. Same day pick up is always available!
Answer:
- We are very transparent and have the same sales EVERY year. Boxing Day all clothing is 50% off and everything else is 30% off. In-store from 10am-5pm Online from 5pm til midnight.
- Black Friday 20% off Store-Wide.
- Last Thursday of July 50% off clothing, everything else 30% off.
- Outside of this bigger sales we do offer some online exclusives. You have to follow us on Instagram to find out.
Answer:
- @redribbonboutique
Question: How do I return something I’ve bought online?
Answer:
- You can return it in store. Bring your order number and the item you would like to return. The item must be unworn with the original tags still attached.
- You can ship it back to the store. The customer is responsible for any shipping charges and we require that you insure the package. We will not be responsible for the cost of any lost packages. Your original shipping charges will not be refunded. Once we receive the returned item, we will refund the charges back on to the card in which it was purchased.
Question: If something is out of stock online is there a chance you have it in store?
Answer:
- No. Our online inventory is the same as our in-store inventory. Email info@redribbon.ca or call 780-454-4336 if you have any questions about re-stocking or backordered items.
Questions: Is there more than one Red Ribbon location?
Answer:
- No. Our only location is in Edmonton in the High Street complex, under the Starbucks. Our address is 12505 102 Avenue, Edmonton AB, T5N 0M4
Questions: Can someone else pick up my online purchase for me?
Answer:
- Yes of course! Email or phone us with the name of the person who is picking it and we will make a note on your file.
Question: How much does shipping cost?
Answer:
- We offer free shipping on orders over $150 within Canada & USA.
Orders under $150:
$12 Domestic
$20 USA
$40+ International (please email us for a quote info@redribbon.ca)
- After any in-store or online purchase you will receive an email to review the item. If you leave us a review, you will then be emailed a code for FREE SHIPPING on your next purchase. You do not have to meet the $150 criteria.
Happy Shopping!
Frank and Oak Long Sleeve Henley - Click For More Colors
Regular price
$50.00
SHIPPING
United States
International
Rates vary. Please email info@redribbon.ca for a quote.
Answer:
Answer:
Frank and Oak Long Sleeve Henley
Regular fit. 5-button closure at front. Ribbed. Military style.
Model is 6' wearing M
Materials
100% Organic cotton
-
Good Cotton
Responsible cotton grown and harvested with sustainable methods.
Care Instructions
-
Wash Cold
-
Do not bleach
-
Iron low heat
-
Do not tumble dry
-
Hang to dry
Sizing Guide - Let us help you find the perfect size.
Use the following size guide to help determine your perfect size.
|
Size
|
US & Canada |
UK |
Bust |
Waist |
Drop Waist |
Hips |
|
XXS |
00 | 0 | 32" | 24" | 25" | 34" |
|
XS |
0 | 2 | 33" | 25" | 26" | 35" |
|
|
2 | 4 | 34" | 26" | 27" | 36" |
|
S |
4 | 6 | 35" | 27" | 28" | 37" |
|
|
6 | 8 | 36" | 28" | 29" | 38" |
|
M |
8 | 10 | 37" | 29" | 30" | 39" |
|
|
10 | 12 | 38" | 30" | 31" | 40" |
|
L |
12 | 14 | 39" | 31" | 32" | 41" |
|
|
14 | 18 | 40" | 32" | 33" | 42" |
Measuring tips:
- Bust - Measure under your arms at the fuller part of your bust. Keep tape level across your shoulder blades.
- Waist- Measure around your natural waistline. Keep the tape comfortably loose to ensure the best fit..
- Drop Waist - Measure around your body 1 ½" below your natural waist.
- Hips - Standing with feet together, measure around the fullest part of your hips.
- Inseam - Choose your favourite fit of pants, measure from midline seam to bottom of leg.
IN-STORE PICK UP
Select "in-store pickup" from the drop down menu and we will contact you as soon as your order is ready, usually within 24hrs. (or less!)
SHIPPING
Free shipping on all orders over $150 within Canada & continental USA.
Canada
Standard goods: $12.00
Heavy goods: $20.00
United States
Standard goods: $20.00
Heavy goods: $40.00
International
Rates vary. Please email info@redribbon.ca for a quote.
Roughly $40 to $60 depending on where it is going.
*Standard goods include things like pants, tops, dresses, socks, and jewelry.
*Heavy goods include things like shoes, bags, books and jeans.
- We can only ship to the billing address or a confirmed address.
- All packages will be sent out with a tracking number.
- Customer is responsible for any additional charges on rejected packages.
- Once it is with Canada Post, we are not responsible for any shipping or customs delays. We are happy to work with you to track your package or submit claims. Your shipping, however, cannot be refunded once the item has shipped.
- All online inventory is taken from our Edmonton location. We require 24 hours to confirm the status and condition of your purchase. Although we strive to keep the website’s inventory updated at all times, item availability cannot always be guaranteed. If an item is sold out, you will be notified via email and given your options which may include a direct refund.
- We are happy to make any changes before your order has been shipped, please email info@redribbon.ca
Taxes and Duties
Sales tax is charged on all Canadian orders at the customer's local tax rate.
Red Ribbon is not responsible for duties or other fees incurred from importing goods.
Exchange Rates
All of our prices are in Canadian dollars. Any fluctuations in the exchange rate are the customer's responsibility.
RETURN POLICY
In-Store Return Policy
Red Ribbon will gladly accept returns of regularly priced merchandise for exchange or store credit within 14 days of purchase with an original (or gift) receipt. Item must not show any signs of wear with tags securely attached.
Any items without original tags or receipt will not be accepted. All sale items are final and we do not offer price adjustments.
Online Order Return Policy
Red Ribbon will gladly accept returns of regularly priced merchandise for exchange, store credit or a full refund within 14 days of receiving your order. Please email info@redribbon.ca for an "Return Authorization Number” and we will assist you with your return. Item must be in an unworn condition with tags securely attached. Any items without original tags or receipt will not be accepted. The customer is responsible for any shipping charges and we require you insure the package. We will not be responsible for the cost of any lost packages. Original shipping charges will not be refunded.
All sale items are final. We do not offer price adjustments.
ExchangesWe cannot guarantee the item you would like to exchange will be available in the size or colour requested. Items cannot be special ordered if they are not stock. If we have to issue a store credit, please retain all information we give you for future use on our website or in our retail store. **Red Ribbon is not responsible for lost or stolen gift cards.
Once you have contacted us with your exchange or return request we will provide you with a "Return Authorization Number". Please write this number on the package and mail it to:
Red Ribbon
12505 102 Avenue
Edmonton, AB T5N 0M4
Attn: Returns
RA# [ FILL IN ]
All shipping and duty fees incurred are the customer’s responsibility, and if Red Ribbon has to pay for any charges upon receiving your item, it will be deducted from the cost of your exchange.
If you have any questions at all, please contact us at info@redribbon.ca
Question: What is your return policy?
Answer:
- In Store Return Policy
We offer exchange or store credit within 14 days of original purchase. Sale items are final sale. Please see our full return policy:
https://redribbon.ca/pages/customer-care
- Online Return Policy
We offer full refund or exchange within 14 days of receiving your order. You can return online purchases in store or ship them back to Red Ribbon (12505 102 Avenue, Edmonton, AB T5N0M4). Reference your order number on the outside of the package. For more information, please see our full policy here: https://redribbon.ca/pages/customer-care
Question: How does in-store pick up work?
Answer:
- Instagram sell items out very quickly! If you saw something you love, but can't make it in, no problem! Buy it online, choose "in-store pickup" and in 24 hours or less, you will receive an email from us saying it is ready for pick up. Same day pick up is always available!
Answer:
- We are very transparent and have the same sales EVERY year. Boxing Day all clothing is 50% off and everything else is 30% off. In-store from 10am-5pm Online from 5pm til midnight.
- Black Friday 20% off Store-Wide.
- Last Thursday of July 50% off clothing, everything else 30% off.
- Outside of this bigger sales we do offer some online exclusives. You have to follow us on Instagram to find out.
Answer:
- @redribbonboutique
Question: How do I return something I’ve bought online?
Answer:
- You can return it in store. Bring your order number and the item you would like to return. The item must be unworn with the original tags still attached.
- You can ship it back to the store. The customer is responsible for any shipping charges and we require that you insure the package. We will not be responsible for the cost of any lost packages. Your original shipping charges will not be refunded. Once we receive the returned item, we will refund the charges back on to the card in which it was purchased.
Question: If something is out of stock online is there a chance you have it in store?
Answer:
- No. Our online inventory is the same as our in-store inventory. Email info@redribbon.ca or call 780-454-4336 if you have any questions about re-stocking or backordered items.
Questions: Is there more than one Red Ribbon location?
Answer:
- No. Our only location is in Edmonton in the High Street complex, under the Starbucks. Our address is 12505 102 Avenue, Edmonton AB, T5N 0M4
Questions: Can someone else pick up my online purchase for me?
Answer:
- Yes of course! Email or phone us with the name of the person who is picking it and we will make a note on your file.
Question: How much does shipping cost?
Answer:
- We offer free shipping on orders over $150 within Canada & USA.
Orders under $150:
$12 Domestic
$20 USA
$40+ International (please email us for a quote info@redribbon.ca)
- After any in-store or online purchase you will receive an email to review the item. If you leave us a review, you will then be emailed a code for FREE SHIPPING on your next purchase. You do not have to meet the $150 criteria.
Happy Shopping!
Frank and Oak 60/40 Recycled Tee - Autumnal Orange
Regular price
$35.00
SHIPPING
United States
International
Rates vary. Please email info@redribbon.ca for a quote.
Answer:
Answer:
Frank and Oak 60/40 Recycled Tee - Autumnal Orange
A soft essential in a relaxed fit. Short-sleeved. Crewneck.
Model is 6'2.5" wearing M
Materials
60% Organic cotton, 40% Recycled polyester
-
Recycled polyester
Made with recycled polyester sourced from discarded plastic bottles.
-
Good Cotton
Responsible cotton grown and harvested with sustainable methods.
Care Instructions
-
Wash Cold
-
Do not bleach
-
Do not tumble dry
-
Iron low heat
-
Hang to dry
Sizing Guide - Let us help you find the perfect size.
Use the following size guide to help determine your perfect size.
|
Size
|
US & Canada |
UK |
Bust |
Waist |
Drop Waist |
Hips |
|
XXS |
00 | 0 | 32" | 24" | 25" | 34" |
|
XS |
0 | 2 | 33" | 25" | 26" | 35" |
|
|
2 | 4 | 34" | 26" | 27" | 36" |
|
S |
4 | 6 | 35" | 27" | 28" | 37" |
|
|
6 | 8 | 36" | 28" | 29" | 38" |
|
M |
8 | 10 | 37" | 29" | 30" | 39" |
|
|
10 | 12 | 38" | 30" | 31" | 40" |
|
L |
12 | 14 | 39" | 31" | 32" | 41" |
|
|
14 | 18 | 40" | 32" | 33" | 42" |
Measuring tips:
- Bust - Measure under your arms at the fuller part of your bust. Keep tape level across your shoulder blades.
- Waist- Measure around your natural waistline. Keep the tape comfortably loose to ensure the best fit..
- Drop Waist - Measure around your body 1 ½" below your natural waist.
- Hips - Standing with feet together, measure around the fullest part of your hips.
- Inseam - Choose your favourite fit of pants, measure from midline seam to bottom of leg.
IN-STORE PICK UP
Select "in-store pickup" from the drop down menu and we will contact you as soon as your order is ready, usually within 24hrs. (or less!)
SHIPPING
Free shipping on all orders over $150 within Canada & continental USA.
Canada
Standard goods: $12.00
Heavy goods: $20.00
United States
Standard goods: $20.00
Heavy goods: $40.00
International
Rates vary. Please email info@redribbon.ca for a quote.
Roughly $40 to $60 depending on where it is going.
*Standard goods include things like pants, tops, dresses, socks, and jewelry.
*Heavy goods include things like shoes, bags, books and jeans.
- We can only ship to the billing address or a confirmed address.
- All packages will be sent out with a tracking number.
- Customer is responsible for any additional charges on rejected packages.
- Once it is with Canada Post, we are not responsible for any shipping or customs delays. We are happy to work with you to track your package or submit claims. Your shipping, however, cannot be refunded once the item has shipped.
- All online inventory is taken from our Edmonton location. We require 24 hours to confirm the status and condition of your purchase. Although we strive to keep the website’s inventory updated at all times, item availability cannot always be guaranteed. If an item is sold out, you will be notified via email and given your options which may include a direct refund.
- We are happy to make any changes before your order has been shipped, please email info@redribbon.ca
Taxes and Duties
Sales tax is charged on all Canadian orders at the customer's local tax rate.
Red Ribbon is not responsible for duties or other fees incurred from importing goods.
Exchange Rates
All of our prices are in Canadian dollars. Any fluctuations in the exchange rate are the customer's responsibility.
RETURN POLICY
In-Store Return Policy
Red Ribbon will gladly accept returns of regularly priced merchandise for exchange or store credit within 14 days of purchase with an original (or gift) receipt. Item must not show any signs of wear with tags securely attached.
Any items without original tags or receipt will not be accepted. All sale items are final and we do not offer price adjustments.
Online Order Return Policy
Red Ribbon will gladly accept returns of regularly priced merchandise for exchange, store credit or a full refund within 14 days of receiving your order. Please email info@redribbon.ca for an "Return Authorization Number” and we will assist you with your return. Item must be in an unworn condition with tags securely attached. Any items without original tags or receipt will not be accepted. The customer is responsible for any shipping charges and we require you insure the package. We will not be responsible for the cost of any lost packages. Original shipping charges will not be refunded.
All sale items are final. We do not offer price adjustments.
ExchangesWe cannot guarantee the item you would like to exchange will be available in the size or colour requested. Items cannot be special ordered if they are not stock. If we have to issue a store credit, please retain all information we give you for future use on our website or in our retail store. **Red Ribbon is not responsible for lost or stolen gift cards.
Once you have contacted us with your exchange or return request we will provide you with a "Return Authorization Number". Please write this number on the package and mail it to:
Red Ribbon
12505 102 Avenue
Edmonton, AB T5N 0M4
Attn: Returns
RA# [ FILL IN ]
All shipping and duty fees incurred are the customer’s responsibility, and if Red Ribbon has to pay for any charges upon receiving your item, it will be deducted from the cost of your exchange.
If you have any questions at all, please contact us at info@redribbon.ca
Question: What is your return policy?
Answer:
- In Store Return Policy
We offer exchange or store credit within 14 days of original purchase. Sale items are final sale. Please see our full return policy:
https://redribbon.ca/pages/customer-care
- Online Return Policy
We offer full refund or exchange within 14 days of receiving your order. You can return online purchases in store or ship them back to Red Ribbon (12505 102 Avenue, Edmonton, AB T5N0M4). Reference your order number on the outside of the package. For more information, please see our full policy here: https://redribbon.ca/pages/customer-care
Question: How does in-store pick up work?
Answer:
- Instagram sell items out very quickly! If you saw something you love, but can't make it in, no problem! Buy it online, choose "in-store pickup" and in 24 hours or less, you will receive an email from us saying it is ready for pick up. Same day pick up is always available!
Answer:
- We are very transparent and have the same sales EVERY year. Boxing Day all clothing is 50% off and everything else is 30% off. In-store from 10am-5pm Online from 5pm til midnight.
- Black Friday 20% off Store-Wide.
- Last Thursday of July 50% off clothing, everything else 30% off.
- Outside of this bigger sales we do offer some online exclusives. You have to follow us on Instagram to find out.
Answer:
- @redribbonboutique
Question: How do I return something I’ve bought online?
Answer:
- You can return it in store. Bring your order number and the item you would like to return. The item must be unworn with the original tags still attached.
- You can ship it back to the store. The customer is responsible for any shipping charges and we require that you insure the package. We will not be responsible for the cost of any lost packages. Your original shipping charges will not be refunded. Once we receive the returned item, we will refund the charges back on to the card in which it was purchased.
Question: If something is out of stock online is there a chance you have it in store?
Answer:
- No. Our online inventory is the same as our in-store inventory. Email info@redribbon.ca or call 780-454-4336 if you have any questions about re-stocking or backordered items.
Questions: Is there more than one Red Ribbon location?
Answer:
- No. Our only location is in Edmonton in the High Street complex, under the Starbucks. Our address is 12505 102 Avenue, Edmonton AB, T5N 0M4
Questions: Can someone else pick up my online purchase for me?
Answer:
- Yes of course! Email or phone us with the name of the person who is picking it and we will make a note on your file.
Question: How much does shipping cost?
Answer:
- We offer free shipping on orders over $150 within Canada & USA.
Orders under $150:
$12 Domestic
$20 USA
$40+ International (please email us for a quote info@redribbon.ca)
- After any in-store or online purchase you will receive an email to review the item. If you leave us a review, you will then be emailed a code for FREE SHIPPING on your next purchase. You do not have to meet the $150 criteria.
Happy Shopping!
